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Water Quality Report 2017 Download CCR 2017

Effective October 1, 2017:
Payments for your water service that are issued from your Online Banking website will now be received at the District office electronically as opposed to a paper check via USPS; for prompter delivery of your payments. For this convenience and in compliance with MoMRS 139.055, the District will apply a convenience fee of 35¢ per electronic transaction to your account.

Water Rate Increase.
JACO Water District 12 has increased water rates effective January 1, 2018. The increase was based on a recent rate study performed by District engineers and is a result of annual rate and supply increases imposed by the District's suppliers. The average user, 5000 gallons, will see a monthly increase of approximately $0.80. See Rates & Fees for details.

spc Over 50 Years of Service


Customer's Corner
If you are a new customer wishing to start water service within the District, please return or fax the completed New Service Application after reviewing and agreeing to the terms outlined in our Customer Handbook. If you would like to sign up for our automated payment service, please download the ACH/EFT processing agreement.

Contractor's Information
If you are a home builder wishing to start water service within the District, please return or fax the completed Builder Service Application.

If you are a building a new house and need water tap specifications, please download the District's New Installation Specifications here.

Front Desk
Got a question, send us an
email and we�ll see what we
can do! You may also find
an answer on our Frequently
Asked Questions

Office Hours
7:30 am – 4:30 pm

Closed from 12 noon to 1:00 pm

Holiday Schedule 2013
New Years Day Jan 1st
Martin Luther King Jan 21st
President's Day February 18th Memorial Day May 27th
Independence Day July 4th
Labor Day Sept 2nd
Thanksgiving Nov 28th & 29th
Christmas Dec 25th

Directions to the Office


We provide water to all of the residents and businesses in Greenwood as well as the area East of the City in Jackson County extending to 7 Hwy. The District has 2 sources of water � we purchase most of our water from the City of Kansas City and the remaining water from Tri- County Water Authority. To deliver the water we have a 1 million gallon elevated storage tank located at Allendale Rd and Spruce Drive with over 25 miles of water mains. Our water system has been in the process of and continues to upgrade, add and install new water distribution improvements to better serve you � our customers.

Water Rates and Fees
Follow this link for detailed water rates, fees.

How to read your meter
Many customers have asked us for a guide to help them understand how to read their own service meter. Follow this link for a detailed description and tutorial of how to read your home or business water service meter.

The best way to save on your water bill is to conserve. Take a moment and check out our Conservation page and 25 ways to save water.

Sewer Shutoff's

The Missouri General Assembly passed legislation forcing public water supply districts in the State of Missouri to turn off a customers water service for non-payment of sewer bills. Jackson County Public Water District 12 is required by law to terminate a customers water service for non-payment of a City of Greenwood sewer bill even if your water service account is current with JCPWSD12.
Sewer Shutoff Policy.

Source Water Assesment Protection
SWAP program was established under the Federal Safe Drinking Water Act. To find out more, follow this link to the SWAP Report. For additional information on water quality visit the MO DNR website.


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